Experience- 7–10 years of experience
Qualifications- Any Graduate / Post Graduate
Compensation- Best in Industry
Responsibilities-
- Lead CRM, lifecycle and retention strategy across retail/eCommerce brands.
- Drive onboarding, repeat, frequency, churn, winback and loyalty journeys.
- Own retention, revenue, frequency, ROI and other CRM KPIs.
- Lead CRM teams and drive segmentation, personalization, analytics and AI-led campaigns.
- 7–10 years of B2C CRM/lifecycle experience with strong MarTech and commercial skill